Emotional Intelligence for Managers Workshop


Over the years, numerous studies have determined that organizational change initiatives tend to fail as a result of poor leadership and have identified interpersonal skills as the critical component when measuring a leader’s effectiveness.

One emerging aspect of the interpersonal skills is emotional intelligence. Emotions are key drivers in making sound decisions, while our logical thinking is often only provides rational justifications for our emotional decisions.

What is Emotional Intelligence?

Emotional Intelligence (EQ) is the ability to understand our emotions and those of others around us. It also includes the ability to use this awareness to manage our emotions and relationships. EQ affects how we manage our behaviors, navigate social complexities and make personal decisions that helps us achieve positive results.

People with high Emotional Intelligence (EQ) are very good at using empathy and constructive communication to create a collaborative and cooperative work environment.

Finally, EQ is the ability to sense, understand, manage, and apply emotional data that can aid in leading, motivating, and influencing critical stakeholders.

Our Promise

Project managers need to have emotional intelligence since they are the ones responsible for working with vast majority of stakeholders and communicating with their staff, who requires a leader that the staff can rely on so as to convey acceptable outcomes.

Feelings can allow them to make a decision whether a certain choice will benefit the project or not. In addition, their ability to read the body language of another individual can be a plus point during the negotiation part.

Workshop Outlines

  • Understanding Emotional Intelligence
    • What are Emotions?
    • Difference between feeling and emotions
    • Emotional Misconception
    • Dimensions of Emotions
    • Perform EQ test
    • Understanding your core patterns
    • Cognitive Distortion
    • Empowering beliefs of emotions
    • Applying Emotional Intelligence in Management Context
  • Self Awareness
    • Introduction to Self-Awareness
    • Emotional Self-Awareness
    • Accurate Self-Assessment
    • Self-Confidence VS Self Esteem
    • Techniques to Improve your Self-Awareness
    • Self-Awareness VS Self-Management
    • Emotional Self-Control
    • Moods and Attitudes of Others
    • Pre-thinking or Foreshadowing
    • Dwelling
    • Hot Words and Hot Buttons
    • Criticism and Blame
    • Physical Environment
    • Illness & Fatigue
    • Reduce Your Vulnerability to Emotional Triggers
    • Stinking Thinking Can Cause Emotional Breakdowns
  • Social Awareness
    • An Introduction to Social Awareness
    • Empathy
    • Empathetic Listening
    • Seeing Others Clearly
    • Organizational Awareness
    • Emotional Boundaries
    • Techniques for Improving Your Social Awareness
  • Relationship Management
    • An Introduction to Relationship Management
    • The PM Framework for Emotional Intelligence
    • Stakeholder Relationships
    • Developing Others
    • Telling the Truth
    • Additional Principles of Relationship Building
    • Techniques for Managing Relationships on Projects
  • Emotional Intelligence in team context
    • Introduction
    • Project Team Leadership
    • Communicating with Emotional Intelligence
    • Creating a Positive Team Environment
    • What Makes a Great Team Great?
    • Leveraging Emotional Intelligence on Projects

Learning Objectives

  • By the end of Emotional Intelligence workshop, participants will be able to:
    • Develop stakeholder relationships that support the project’s success.
    • Cast a vision for shared project objectives that will attract, inspire, and motivate the project team.
    • Anticipate and avoid emotional breakdowns.
    • Deal with all types of emotions in various situations.
    • Deal with difficult team members and manage conflict.
    • Leverage emotional information to make better decisions.
    • Create a positive work environment and high team morale.
    • Communicate more effectively with different types of stakeholders.

Who is this workshop for?

This comprehensive program is designed for

  • Certified project managers seeking PDU’s.
  • Managers of project managers.
  • Project Managers upgrading their Project Management Knowledge.
  • Project Team Leaders.
  • Project Coordinators.
  • Professional contributing in managing projects.
  • Professional starting their career in project management.
  • Professionals shifting their career to Project Management.

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Khaled Wl Nakib

Khaled Wl Nakib

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About Me

We are a knowledge transfer training company that provides practical project management and managerial skills workshops with imbedded coaching … more

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